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    Contact Us

    Monday–Thursday, 8 a.m.–7:45 p.m. ET (except for U.S. holidays)
    Friday, 8 a.m.–5:45 p.m. ET (except for U.S. holidays)
    Monday–Thursday, 8 a.m.–7:45 p.m. ET and Friday 8 a.m.–5:45 p.m. ET (except for U.S. holidays) for test takers within the United States, U.S. Territories* and Canada

    *Includes American Samoa, Guam, Puerto Rico and U.S. Virgin Islands.

    Recorded information is available 24 hours a day with a touch-tone phone. Phones are busiest between 11 a.m. and 2 p.m. and all day on Monday.
    Note: Customer Service Representatives can give out information only to the registered test taker, unless the test taker is under the age of 18. If the test taker is under the age of 18, representatives can speak with a parent, guardian or other legal proxy.
    1-609-530-0581 or 1-610-290-8973
    24 hours a day, seven days a week

    Email us with questions or comments for the Praxis® program.


    ETS — Praxis
    P.O. Box 6051
    Princeton, NJ 08541-6051

    Overnight Mail:
    ETS — Praxis 
    Distribution and Receiving Center
    225 Phillips Boulevard
    Ewing, NJ 08628-7435

    Include the following information as you entered it on your registration form or answer sheet:

    • name
    • address
    • date of birth
    • test date
    • Praxis candidate ID number
    • phone number (U.S. residents only)

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    Need Help?

    Chat with one of our Customer Service Representatives.

    Hours: M–Th, 8 a.m.–7:45 p.m. ET
    Friday 8 a.m.–5:45 p.m. ET

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